Simona guided me in a step-by-step process how to address a conflict situation. The situation had presented itself for some time, and it felt as if it wasn’t getting better. While I use conflict analysis and informed models in my work I was still left without the specific competency to deal with this particular conflict situation. A big part of the process was the confidence she gave me with her model to stay in the conflict grounded, at ease and able to feel engaged positively. She also guided me to see more layers and how to use new lenses I was unable to initially. What transpired was a release of the perceptions, interpretations and negative energy that was holding this situation in place. We were able to move forward collaborating as not just a team, but a great team, to do the things we need to and achieve the larger goals that are ultimately shared. I am grateful to Simona for her wise guidance and coaching